Refund policy

Effective Date: January 1st, 2025

Updated Date: January 6th, 2026

At The Healing Bras, your satisfaction and comfort are extremely important to us. However due to the intimate and therapeutic nature of our products, including The Healing Bra and The Healing Pads, we are unable to accept returns or offer refunds.

All sales are final.

This policy is in place to ensure the highest standards of hygiene, safety, and care for our customers, many of whom are undergoing sensitive medical treatments or recovery processes. Once a product has been shipped, it cannot be returned for a refund under any circumstances.

What To Do if You No Longer Need Your Healing Bra or Pads

If you have purchased a Healing Bra or Pads and find that you are unable to use it, we encourage you to consider donating the unused item (in its original packaging and unworn condition) to a local nonprofit or women's health organization. You may also reach out to us directly at thehealingbras@gmail.com to learn more about donation options through our community and hospital partnerships.

These donations often go to women in need who are undergoing breast cancer treatment, post-operative care, or other breast health challenges. Your generosity can make a real difference.

Exchange Policy (Bra Garment Size Only)

We do offer size exchanges for The Healing Bra garments under the following conditions:

  • The item must be unworn, unwashed, and in its original packaging.

  • The request must be submitted within 14 days of delivery.

  • Exchanges are only available for a different size of the same garment.

  • Customers are responsible for the cost of return shipping.

To initiate a size exchange, please contact us at thehealingbras@gmail.com with your order number and the size you wish to exchange for.

If you have any further questions, feel free to reach out to our customer support team. Thank you for supporting The Healing Bras and for being a part of our mission.